About Four Seasons:

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the location:

A sky-high urban retreat reimagined with panoramic bay view. Introducing our second Four Seasons Hotel in San Francisco, rising above downtown at 345 California Center. Enjoy unparalleled views from the top 11 floors of this 48-storey landmark providing breathtaking panoramas of the city and the bay. Discover this new Four Seasons experience – steps from Union Square, the Ferry Building and Fisherman’s Wharf, home to Pier 39.

We are currently recruiting for a Full-Time Security Officer to join our Security Team.

The Role - Overview

The Overnight Security Officer is a vital member of the Security Team who is responsible for providing a safe and secure environment for the employees and in which guests can relax and/or conduct business. This department establishes, promotes and maintains the hotel’s security and property protection. The Security Team is available 24-hours a day. The Security Officer actively participates in the day-to-day security operations of the property to ensure the safety and security of all guests, personnel and property.

We are looking for individuals who are skilled problem solvers with a high attention to detail and a high sense of ethics and honesty The Security Officer position involves a large amount of contact with guests, local law enforcement and other hotel personal and excellent personal presentation and interpersonal skills are required. As this position is physical in nature candidates must be able to stand for up to 8hrs per shift and lift up to 50lbs. Flexible working schedule is required.

Essential Functions
This list is not all –inclusive and should only be used as an overview of all actual responsibility.

To safeguard the hotel, guest and associates’ property from vandalism, theft and any kind of crime
To monitor and to control the movement of all associates, visitors, and contractors leaving or entering the hotel through the staff entrance
To handle all tasks with diplomacy, tact, appropriate discretion and efficiency
To record and to control all visitors’ belongings / items when entering and leaving the hotel premises through the associate entrance or loading dock
To ensure that unauthorized personnel do not gain access to the hotel floors and back of the house areas
To be fully conversant with every detail of the hotel layout
To ensure to check all current events, activities, and functions at the time of duty
To patrol the areas of responsibility and to ensure the safety and comfort of all guests

Qualifications & Experience

Have excellent customer service and guest contact skills
Minimum 2 years’ experience in the same or similar role required, luxury hotel experience preferred
Reading, writing, and oral proficiency in the English language is required (Spanish/Tagalog/Mandarin a plus)
Familiar with State and local safety regulations (i.e., OSHA), CPR/First Aid certified is a plus
Must be able to multi-task and have the ability to manage priorities with a high attention to detail
Enjoy working in a dynamic, creative and fast-paced environment
Outgoing and people-oriented personality
Effective interpersonal skills and a great team player

If you are interested in applying for this position, please log into your account and attach your resume and cover letter in Word and/or PDF format.

If you are a qualified individual with a disability or disabled veteran and need a reasonable accommodation to use or access our online system, please contact the People & Culture Department at (415) 276 3660.

Four Seasons Hotel San Francisco at Embarcadero is an equal employment opportunity employer. M/F/D/V

Four Seasons is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply.

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