Front desk Medical Billing /In-Person/Fluency in Tagalog/Filipino

About the position

We are a non-profit group therapy practice seeking a skilled and dedicated Medical Biller/Office Administrator to join our team immediately! This full-time position offers long-term growth opportunities for the right candidate, with comprehensive training provided. Work Hours: Monday to Friday, 8:30 AM - 4:30 PM

Responsibilities

• Submit insurance claims electronically in a timely manner.
• Monitor, audit, and follow up on late payments and denied claims.
• Draft and submit appeal letters to insurance providers for non-payment.
• Verify insurance eligibility and benefits for patients.
• Maintain accurate and organized billing documentation and patient records.
• Respond promptly to patient and insurance company inquiries.
• Handle confidential patient information with professionalism and care.
• Answer phones and assist with patient inquiries.
• Manage patient intake and scheduling.
• Verify eligibility and benefits before appointments.
• Scan and file patient charts accurately.

Requirements

• Strong organizational skills are essential to excel in this role.
• Fluency in Tagalog/Filipino is A MUST to effectively serve our diverse clientele and team but not required.
• Exceptional organizational and customer service skills.
• Ability to maintain confidentiality and attention to detail.
• At least one professional reference.
• Organized, adaptable, and detail-focused.
• Outgoing and compassionate, with strong problem-solving skills.
• A great listener and a professional who maintains confidentiality at all times.

Nice-to-haves

• Familiarity with CPT and ICD-10 coding.
• Experience using EHR systems (e.g., Office Ally).
• Proficiency in Microsoft Word and Google Sheets.