Scheduling & Staffing Coordinator

(M-F, 9am-5pm with 30-minute lunch break; rotational on-call)

Language desired: Hindi, Urdu, Tagalog

Overview:

The Scheduling Coordinator is responsible for (1) ensuring that client care schedules are up to date and staffed in order to ensure that clients are receiving the highest level of support services and continuity of care, (2) ensuring effective management of caregivers, and (3) maintaining adequate supply of caregivers by continually recruiting and hiring. This position entails applying initiative in day-to-day operations including participating in new client development programs.

Primary Areas of Responsibilities:

- Scheduling-related activities
- Phone in-takes
- Recruiting, on-boarding and training new-hires
- Establishing trust, credibility and positive working relationships with caregivers, clients and client families through timely and reliable communications by phone, text and emails

Essential Duties and Responsibilities:

- Regular communication with caregivers, clients, and client families
- Schedules shifts and hours by matching caregiver qualifications and availability to client’s needs
- Monitoring a daily visit list to be sure all caregiver shifts are completed for our clients
- Communicates new assignments and/or schedule changes to caregivers and clients
- Managing caregivers in all aspects of their day-to-day job duties and responsibilities
- Managing all aspects of recruiting, hiring, onboarding and training of caregivers, with the goal of always maintaining an adequate supply of caregivers deployable within service area
- Assists with processing data necessary to initiate accurate payroll and billing processes
- Participates in on-call rotation as assigned.
- General administrative/office tasks
- Participates in new client acquisition programs
- Works with others to assist in resolution of issues
- Weekly reporting of accountabilities

If you would like to join our outstanding team at SYNERGY HomeCare, apply today!

dr.syedsaad@synergyhomecare.com

SYNERGY HomeCare of Northwest Dallas

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Scheduling and Staffing Coordinator