Position Summary:

The HIS Specialist is responsible for managing health records and ensuring the accuracy, integrity, and confidentiality of patient information across all SYHealth facilities. This includes document sorting, scanning, uploading to the Electronic Health Record (EHR), managing referrals, fulfilling medical records requests, and supporting departmental goals and service excellence.

Key Responsibilities:

Sort, scan, and upload documents (labs, referrals, hospital reports, etc.) into the EHR system.
Process and track medical record requests, including subpoenas and consent forms, in accordance with HIPAA and legal standards.
Follow up with specialist offices for consultation reports and update preventive care guidelines in the EHR.
Maintain logs for PHI, EKGs, and Share Folder documentation.
Ensure proper distribution of documents to satellite clinics and assist other HIS team areas as needed.
Provide excellent customer service to patients, providers, and external parties.

Additional Duties:

Attend meetings and participate in projects and committees as assigned.
Maintain cleanliness and organization of workspaces.
Uphold SYHealth values of Respect, Excellence, Integrity, and Empowerment.
Adhere to all company policies, HIPAA guidelines, and professional conduct standards.

Qualifications:

Experience:

1–2 years in the HIS/Medical Records field preferred, or 1-year successful internship with SYHealth.

Education:

High School Diploma or GED required.

Certifications (Preferred):

Medical Terminology Certificate.

Skills:

Typing speed of at least 35 WPM.
Proficient in computer systems and medical terminology.
Strong communication skills in English and one additional language (Spanish, Tagalog, Arabic, Chaldean, or Vietnamese).
Excellent customer service and organizational skills.
Ability to multitask and work in a high-paced clinical setting.

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