Digital Communications Specialist

King County • Full-time • Remote (Seattle, Washington State, United States) • $94.24k - $119.46k / year • 2w ago

Summary

Are you passionate about the outdoors and creative digital storytelling? Join King County Parks as a Digital Communications Specialist, where you will lead innovative digital strategies, create engaging video, graphic, and written content, and connect diverse communities to the incredible work being done in our parks. Help foster appreciation for nature and raise awareness about one of the country's most extensive and vibrant park systems, making our region a great place to live, work, and play.

About the Role:

The Digital Communications Specialist for King County Parks is responsible for overseeing and managing the park system's digital communication platforms, including social media channels such as Facebook and Instagram and for managing, updating, and maintaining Parks’ pages on King County’s website. This role will also need to stay updated on trends across the digital landscape and develop best practices and standards. The Digital Communications Specialist will collaborate closely with the Communications Manager and the communications team to lead digital strategy and execute multi-faceted communication campaigns, focusing on digital content creation, storytelling, social media engagement, and advertising.

This position performs work remotely and onsite.

About the Team:

The Digital Communications Specialist is a part of the Community Engagement team. The goal of the team is communicating, trust-building, and representing community needs to ensure parks are welcoming and accessible to all communities in King County, particularly communities of greatest need. We aim to help reduce barriers and foster a sense of belonging for all people to access nature, the outdoors and recreation and believe in the importance of parks and recreation for peoples’ mental, physical, and emotional health.

Commitment to Equity, Racial and Social Justice:

King County, named after Dr. Martin Luther King, Jr., is a diverse and vibrant community that represents cultures from around the world. Our True North is to create a welcoming community where everyone can thrive. We prioritize equity, racial and social justice, making it a foundational and daily expectation for all employees. As a Digital Communications Specialist, you will actively apply these principles in all aspects of your work. Learn more about our commitment at http://www.kingcounty.gov/equity.

Apply now for a rewarding career at the Parks Division of King County Department of Natural Resources & Parks (DNRP). Join our talented workforce in protecting and restoring the natural environment and promoting more resilient, sustainable, and equitable communities. Enjoy training, comprehensive benefits, and growth opportunities.

Job Duties

What You Will Be Doing:

Coordinate King County Parks’ digital communications across a variety of tools including social media (Facebook, Instagram, and TikTok), GovDelivery e-newsletters, WordPress blog, PublicInput surveying platform, the Parks division’s pages on the King County SiteCore website, and more.
Create compelling and thoughtful written and visual content (video or graphics) both independently and in collaboration with Parks staff or community members.
Support multi-pronged digital communications strategies tailored to each platform’s audiences and strengths with communications and community engagement team members.
Expand King County Parks’ reach to new audiences, particularly BIPOC, youth, English as a second language, non-English speaking communities, and communities residing in unincorporated King County via digital communications platforms.
Monitor engagement on social media and regularly analyze data on digital communication tools to determine areas of success and improvements.
Continually maintain King County Parks' web pages, ensuring content is accurate and up to date.

Experience, Qualifications, Knowledge, Skills

Qualifications You Bring:

Highly effective oral and written communication including preparing and delivering presentations, writing effective reports and correspondence for a variety of audiences, and communicating technical information to non-technical staff.
Experience applying equity and racial and social justice principles that exemplify shared values, behaviors, and practices to all aspects of the work and work environment.
Experience in the multi-channel digital communications space working on social media management, email marketing, maintaining blogs, or comparable experience.
Experience with content management systems and overseeing or maintaining websites.
Ability to create new web page templates using basic HTML code.
Experience overseeing digital communications plans and strategies from individual projects to annual plans.
Ability to stay updated on current digital media trends.

Competencies You Bring:

Customer Focus: Building strong customer relationships and delivering customer-centric solutions.
Manages Complexity: Making sense of complex, high quantity, and sometimes contradictory information to effectively solve problems
Organizational Savvy: Maneuvering comfortably through complex policy, process, and people-related organizational dynamics.
Communicates Effectively: Developing and delivering multi-mode communications that convey a clear understanding of the unique needs of different audiences.
Tech Savvy: Anticipating and adopting innovations in business building digital and technology applications.
Plans and Aligns: Planning and prioritizing work to meetcommitments aligned with organizational goals.

It Would Be Great if You Also Bring:

Basic graphic design skills using applications like Adobe Creative Suites or Canva.
Video editing and photography experience.
Familiarity with search engine optimization (SEO) best practices.
Experience with paid digital advertising on a variety of platforms.
Strong relationship-building skills to be used for digital media outlets and influencers.
Fluency in a King County Tier 1 or 2 language (Spanish, Chinese, Vietnamese, Somali, Russian, Korean, Ukrainian, Tagalog, Amharic, or Arabic).

Supplemental Information

Working Conditions:

Remote and Onsite Work Details: Employees in this role work remotely from a home location, with onsite reporting requirements typically 1-3 times a month. The frequency of onsite work is determined by business needs and may be adjusted accordingly. Onsite reporting locations may be at various King County worksites including the collaboration space at King Street Center (201 S. Jackson St, Seattle, WA 98104) or various Parks locations throughout King County for site visits. This work arrangement promotes work-life-balance and reduces carbon footprint under the department’s vision of Green Where We Work.
Remote Work Location Requirement: Employees must reside in Washington State and be within a reasonable distance to King County worksites to meet onsite reporting requirements.
Work Schedule: This full-time position works a 40-hour work week. This position is required to work on occasional evenings and weekends. This position is exempt from the overtime provision of the Fair Labor Standard Act (FLSA) and is not overtime eligible.
Union Representation: This position is not represented by a union.

Application and Selection Process:

We welcome applications from all qualified applicants. We value diversity, diverse perspectives and life experience and encourage people of all backgrounds to apply.

Application materials will be screened for clarity, completeness and alignment with the experience, qualifications, knowledge, and skills essential for this role to determine which candidates may be invited to participate in one or more panel interviews.

To apply, submit a:

Complete Application
Resume
Cover Letter
A sample of digital content that you have created to reach diverse audience in meaningful ways. Some examples can include social media posts, blog posts, infographics, or a website. Please only submit one (1) sample – if you submit more than 1, only the first one attached will be considered.

Note: Additional documents won't be considered during minimum qualification screening.

Who to Contact: For more information regarding this recruitment, please contact Jessica Fuqua at jfuqua@kingcounty.gov.

Discover More About the Parks Division: Visit our website and check us out atFacebook, Twitter, Instagram and Flickr.

Discover More About DNRP: Visit our website, explore aninteractive mapof our recent accomplishments and check us out atFacebook, LinkedIn, TikTok, Instagram, YouTubeand Keeping King County Green News.

Sign up for Job Alerts to be notified of additional career opportunities with King County. Select the Natural Resources category for DNRP opportunities and explore other categories of interest.

Forbes named King County as one of Washington State's best employers.

Together, with leadership and our employees, we're changing the way government delivers service and winning national recognition as a model of excellence. Are you ready to make a difference? Come join the team dedicated to serving one of the nation's best places to live, work and play.
Guided by our "True North", we are making King County a welcoming community where every person can thrive. We value diversity, inclusion and belonging in our workplace and workforce. To reach this goal we are committed to workforce equity. Equitable recruiting, support, and retention is how we will obtain the highest quality workforce in our region; a workforce that shares and will help advance our guiding principles - we are one team; we solve problems; we focus on the customer; we drive for results; we are racially just; we respect all people; we lead the way; and we are responsible stewards. We encourage people of all backgrounds and identities to apply, including Native American and people of color, immigrants, refugees, women, LGBTQ+, people living with disabilities, and veterans.

King County is an Equal Employment Opportunity (EEO) Employer

No person is unlawfully excluded from employment opportunities based on race, color, religion, national origin, sex (including gender identity, sexual orientation and pregnancy), age, genetic information, disability, veteran status, or other protected class. Our EEO policy applies to all employment actions, including but not limited to recruitment, hiring, selection for training, promotion, transfer, demotion, layoff, termination, rates of pay or other forms of compensation.

To Apply

If you are interested in pursuing this position, please follow the application instructions carefully. If you need this announcement in an alternate language or format, would like to request accommodation or assistance in the application or assessment process or if you have questions please contact the recruiter listed on this job announcement.

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