We are a closed-door infusion & specialty pharmacy that positions patients at the core of our uniquely tailored approach to patient care.
We are searching for Inside Sales Representatives to help network and build relationships between our infusion and specialty pharmacy services and the overall healthcare community in the Greater Houston metro area.
Thank you in advance for looking at the list of responsibilities and qualifications.
We look forward to reviewing your resume!
Benefits
- No-Cost Medication & Vaccinations: You will be entitled to no-cost prescribed medications and important vaccinations, including COVID vaccinations, with our insurance, helping ensure your health without the financial burden.
- Comprehensive and Affordable Health & Long-Term Disability Insurance Options: After the first 60 days of employment, employees will be able to choose from our insurance options, including three affordable health insurance plans tailored to their and their family's needs, plus extra affordable long-term disability insurance.
- Telehealth Visits: Once employees are enrolled in our health insurance plans, they are able to access board-certified doctors anytime and anywhere for themselves & their families.
- Free Life and Basic AD&D Insurance Coverage: In addition to affordable health & long-term disability insurances, we help secure your and your family's financial future with free life insurance and free basic accidental death & dismemberment insurance.
- Other Comprehensive Insurance Options: We also offer for our employees free dental and affordable vision, voluntary life, voluntary AD&D, voluntary short-term disability, accident, critical illness, and hospital indemnity insurances.
- Paid Time Off: Employees begin to accrue paid time off after the first 90 days of employment.
- Paid Holidays (6 scheduled): After the first 90 days of employment, employees can celebrate with six paid holidays throughout the year.
- 401(k): Employees will be able to access our 401(k) plan after the first six months of employment. And beginning in 2025, we will offer matching 401(k).
- Positive environment with a supportive team.
- Opportunities to learn and grow within the Infusion & Specialty field.
- Opportunities for management and leadership in the future.
- Opportunities to be trained and mentored further in-depth by our experienced team.
- W2 & 1099 positions available!
Schedule:
- Set schedule (Monday-Friday either 8am-5pm or 9am-6pm.)
- Occasionally, working Saturday or Sunday for special events.
- Full-time is between 32-40 hours per week.
Job Summary:
As an Inside Sales Representative for Infusion & Specialty, you will play a critical role in driving sales and fostering relationships with healthcare providers and patients. You will be responsible for promoting our infusion and specialty pharmacy services, educating clients about our products, and ensuring a seamless experience for all stakeholders.
Key Responsibilities
- Identify and qualify new sales opportunities through outreach to healthcare providers, clinics, and hospitals.
- Build and maintain strong relationships with new and existing clients, ensuring their needs are met and addressing any concerns.
- Collaborate with Field Sales Representatives to seamlessly transfer qualified leads, ensuring all relevant information is communicated for effective follow-up.
- Develop in-depth knowledge of specialty medications and services to effectively communicate benefits and usage to clients.
- Provide exceptional customer service, assisting with inquiries, referrals, and resolving issues in a timely manner.
- Work closely with the pharmacy team and healthcare providers to ensure smooth communication and coordination of care.
- Track and report on sales activities, forecasts, and outcomes to management, providing insights for continuous improvement.
- Stay informed about industry trends, competitor activities, and changes in healthcare regulations that may affect the pharmacy's offerings.
- Analyzing data on patient needs and purchasing patterns to refine marketing strategies and identify more potential markets.
- Preparing marketing plans and strategies for company meetings.
- Writing reports about market conditions, trends, and potential changes in patient/provider preferences.
- Attend mandatory weekly team meetings.
- Analyzing competitors' performance to safeguard and further promote our position in the market.
- Provide valuable insights and updates on client interactions, market trends, and competitor activities to assist Field Sales in refining their strategies
- Support Field Sales by engaging with potential clients through calls and emails, nurturing leads until they are ready for in-person meetings.
- Collaborate on key accounts to ensure a unified approach, aligning both inside and outside sales efforts to maximize client satisfaction and retention.
- Maintain visibility of the sales pipeline, providing updates to Field Sales Representatives and coordinating efforts on high-potential opportunities.
Qualifications
- An associate degree in marketing, with an emphasis on customer service, is preferred.
- Proven experience in inside sales, preferably in the healthcare or pharmaceutical industry is preferred.
- Strong communication, written communication and interpersonal skills is required.
- Ability to understand and convey complex medical information.
- Knowledge and experience in SalesForce and Microsoft Office are preferred.
- Detail-oriented with strong organizational and time management skills.
- A passion for helping patients and a commitment to providing outstanding service is required.
- Proven record of helping lead sales campaigns and facilitating profitability.
- Goal-oriented, committed, and relentless approach to work.
- Interest in understanding and sharing industry innovations.
- The ability to make 20-30 calls per day is required.
- Professional presentation and articulation are required.
Proficiency in any of the following languages is encouraged, but not required:
Spanish
Tagalog
Job Type: Full-time
Pay: From $24.00 per hour
Expected hours: 32 – 40 per week
Benefits:
- 401(k)
- Dental insurance
- Disability insurance
- Flexible schedule
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
- Monday to Friday
Experience:
- IV Pharmacy: 1 year (Preferred)
- Inside sales: 1 year (Preferred)
- Salesforce: 1 year (Preferred)
Ability to Commute:
- Sugar Land, TX 77478 (Required)
Ability to Relocate:
- Sugar Land, TX 77478: Relocate before starting work (Required)
Work Location: In person
