Customer Service Account Manager & Order Processor

Ultimate Staffing Services • Contract • Gardena, California, United States • $24 / hour • 3m ago

Title: Customer Service Account Rep | $24/hr | Temp-to-Hire | Gardena, CA
Location: Gardena, CA
Schedule: Monday-Friday, 10:00 AM - 6:30 PM
Compensation: $24/hour | Temp-to-Hire

A fast-growing third-party logistics (3PL) provider is seeking a Customer Service Account Rep who is detail-oriented, tech-savvy, and experienced in logistics and order processing. This is a full-time, temp-to-hire opportunity in Gardena, CA.

Key Responsibilities:

Serve as the primary point of contact for client accounts via phone, email, and chat
Accurately process orders, returns, and shipments using Oracle ERP
Coordinate logistics and inventory across warehouse locations
Prepare and review shipment documentation (Bills of Lading, packing slips)
Troubleshoot delivery issues and resolve client inquiries
Perform data entry and maintain up-to-date records
Use Excel (VLOOKUPs, pivot tables) for inventory and report analysis

Qualifications:

Fluency in Tagalog preferred
Proficiency with Oracle ERP and Microsoft Excel
Prior experience in account management and order processing
Strong attention to detail, organizational skills, and communication abilities
Ability to multitask in a fast-paced logistics environment

Interview Process:
Single onsite interview with executive leadership. Quick decision expected.

All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, and Los Angeles County Fair Chance Ordinance. For unincorporated Los Angeles county, to the extent our customers require a background check for certain positions, the Company faces a significant risk to its business operations and business reputation unless a review of criminal history is conducted for those specific job positions.