Alameda County Business Development Coordinator
Westmed Ambulance Service is one of the largest ambulance providers in Northern California. The Operations team is responsible for Emergency and Non-Emergency calls throughout East and South Bay counties of Northern California with deployment centers in Alameda and Santa Clara counties. Come grow your career with us and learn why we are the quality ambulance service of choice for so many.
Position Summary
The Alameda County Business Development Coordinator is a field-based marketing and relationship-building role focused on increasing patient transport volume across Skilled Nursing Facilities, Convalescent Homes, Emergency Departments, and Hospitals within Alameda County. Acting as a boots-on-the-ground representative, this individual is responsible for generating new business, strengthening existing partnerships, and supporting overall market growth efforts in collaboration with the broader Operations team.
Key Responsibilities
- Develop and maintain relationships with facility case managers, discharge planners, and administrators across SNFs, hospitals, and healthcare clinics.
- Identify and pursue new referral sources to increase ambulance transport volume.
- Act as the primary point of contact for accounts in Alameda County, resolving concerns and ensuring excellent customer service.
- Conduct regular in-person visits to assigned facilities to promote services and maintain strong visibility.
- Coordinate closely with the Pre-Booking Specialist to align on scheduling opportunities and daily needs.
- Maintain detailed tracking of outreach, visits, leads, and conversions using CRM or other tracking tools.
- Support contract negotiation and onboarding of new facilities in collaboration with leadership.
- Provide weekly updates to Operations team on progress, volume trends, and opportunities.
Qualifications
- Bachelor’s degree in Business, Healthcare Administration, Marketing, or related field preferred.
- 2+ years of experience in healthcare business development, marketing, or account management.
- Strong interpersonal skills with the ability to build trust and rapport with healthcare professionals.
- Self-motivated, goal-driven, and comfortable with field work and travel within the county.
- Knowledge of the EMS, transport, or healthcare referral process is a strong plus.
- Excellent verbal and written communication skills.
- Bilingual (Spanish, Tagalog, or Chinese dialects) is a plus, but not required.
- Familiarity with CRM tools, data tracking, and reporting.
- Valid California driver’s license and reliable transportation.
Status: Part-time (24 hours)
Benefits
- 401(k)
- Dental insurance
- Employee assistance program
- Flexible spending account
- Health insurance
- Paid time off
- Professional development assistance
- Retirement plan
- Tuition reimbursement
- Vision insurance
Westmed Ambulance Service is an Equal Opportunity / Affirmative Action Employer. It is Westmed Ambulance Service's policy to provide equal opportunity to all qualified applicants for employment, and not to discriminate on any basis of age, citizenship, color, physical disability, mental disability, medical condition, pregnancy, genetic information, military or veteran status, marital status, national origin, race, ancestry, religion, gender, sexual orientation, gender identity, gender expression or any class protected by State law.
