Under the supervision of the Director of Vocational Services, provides overall administrative support to the RAMS Hire-Ability vocational program. A primary focus of the CJP Manager is to coordinate services, guide and support team in meeting/exceeding program objectives and supervises the CJP Staff - Case Manager, Trainer/Job Coaches and Job Developers in an effort to increase CalWORKs participant’s employability through a job readiness and job preparation program that includes vocational skills training and paid work experience.
Essential Job Duties include, but are not limited to:
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Provides direct supervision of the CJP staff, including weekly staff and team meetings
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Work collaboratively with the Director in completing Performance Evaluations and making recommendations with regard to recognitions of excellent performance and verbal and written warnings for unsatisfactory performance.
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Provides leadership for CJP program. This includes oversight of the contract and on-going communication with the contract funders.
- Reviews and keeps track of all referrals, documentation and input into Salesforce and Launchpad
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Promotes and presents CJP to community partners, treatment providers, families, consumers and others.
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Acts as a liaison between RAMS and HSA
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Works collaboratively with the RAMS Hire-Ability Management Team.
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Trains staff on Salesforce and Launchpad, monitors data entry accuracy.
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Monitors staff on appropriate documentation requirements (Salesforce and Launchpad)
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Prepares monthly statistical data and report(s)
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Reports to director regarding staff compliance in the following areas: charting and performance objectives.
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Provides CJP staff with consultation regarding rehabilitation and other issues.
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Hire, train, and support CJP staff in meeting/exceeding performance objectives.
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Assists director/associate director with revising of the Hire-Ability Policies & Procedures manual.
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Attends client review meetings as needed.
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Attends related outside community meetings as needed.
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Attends HSA contract compliance meetings.
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Perform other duties as assigned.
Minimum Required Educational level & Experience (Any combination of experience and education listed below that would likely provide the required knowledge, skills and abilities are qualifying):
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A bachelor’s degree (required) or master’s degree (strongly preferred) in a Human Services or Business field, and
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At least 3 years of work experience within Vocational Rehabilitation and 2 years in related management-level responsibilities.
Other Requirements:
Knowledge of:
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Principles, practices and techniques of vocational administration.
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Fiscal management techniques.
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Mental health issues as related to maintaining employment in the community.
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Job Development and social enterprise development.
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Office administrative practices and procedures, including records management and the operation of standard office equipment.
Skill/Ability to:
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Manage and supervise vocational staff.
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Understand cultural and language barriers with CalWORKs clients
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Explain to staff rules, regulations, policies and procedures.
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Communicate effectively, both orally and in writing.
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Exercise sound independent judgment within established policies and guidelines.
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Establish and maintain accurate records and files and prepare clear and concise reports, correspondence and other written materials.
Other:
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Familiarity with community behavioral health systems of care in San Francisco, including the philosophy of care, levels of care for clinical services, and delivery of such services, highly preferred.
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Familiarity with the San Francisco community resources/services (may include health, mental health, substance abuse, vocational, housing, etc), highly preferred.
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Strong commitment to the philosophy, goals, & mission of RAMS in providing community-based, culturally competent, and consumer-guided mental health services to the community.
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Commitment to engaging in professional development activities such as trainings, continuing education seminars, case conferences, and reviewing up-to-date material, etc., as related to treatment strategies for the population of Hire-Ability Vocational Services.
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Strong interpersonal skills and ability to work effectively, function independently, and interact professionally with a diverse, multi-cultural, and interdisciplinary staff of all levels.
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Applicants with ability to provide bilingual & culturally competent services in Asian languages (especially Cantonese or Tagalog) HIGHLY ENCOURAGED TO APPLY due to the nature of the populations served at the program.
