Housing Services Case Manager- San Jose/ Palo Alto

Housing Choices • Palo Alto, CA, US • 1d ago

Housing Choices helps our clients to pursue independent living through housing opportunities. Our clients are individuals and families with developmental and other disabilities.

Your job would be to help our clients select and apply to the best housing options for them. We see housing as a foundation for all other aspects of independent living, and our efforts are integral to helping our clients achieve housing stability.

You’ll collaborate as part of a tight-knit team of case managers. You will lead many aspects of case management with your clients such as performing intakes of new clients, helping clients along their path to housing, and assisting them to move in.

You’ll regularly help gather resources for your clients, including family, social service, legal, and financial assistance. Each client has specific needs, and you’ll help them find options that fit their requirements.

Position Requirements

We offer a hybrid work schedule in which you will work in the office some days and remotely others.

We're looking for a resourceful caseworker who is driven to help clients in a challenging housing environment.

You are a great listener, empathetic, and know how to set clear professional boundaries.

You are able to communicate complex options in straight-forward ways to clients who possess a range of listening and processing abilities and prior life experiences.

You are comfortable working in teams, being mentored by your supervisor, and taking initiative – and balancing these three methods of work.

You provide extraordinary client service, act with integrity regarding ethical standards, and are dedicated to a diverse workplace.

You balance your many responsibilities with ease and success.

You are disciplined and consistent in using database tools to track your time, effort and outcomes.

Minimum Qualifications

BA Degree (Social Services or relevant field a plus, but not required)
Possess a valid California Driver's License, proof of automobile insurance, and a clean driving record
Pass Department of Justice criminal background check

Preferred Qualifications

Bi-lingual in Spanish, Vietnamese, Mandarin, Cantonese or Tagalog preferred
BA or BS
Relevant experience providing direct service to low-income individuals
We deeply value knowledge of affordable housing, homelessness, and recurring housing issues faced by our clients

Physical and Environmental Conditions:

Required standing, walking and sitting, both inside and outside
Ability to drive to multiple office and residential locations
Ability to sit at a desk for several hours at a time, do extensive computer work, and sit for meetings that may last a few hours or more

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability or any other protected status.

Job Type: Full-time

Pay: $51,646.00 - $54,225.00 per year

Benefits: